We're looking for a full-time Service Delivery Intern to provide the best user experience by ensuring the smooth delivery of top-notch services that meet and exceed our customer demands. You will be joining the Product team, working hand in hand with the Service Delivery Lead.
As a Service Delivery Intern you will provide high-performance levels for service-related processes, and implement improvement activities wherever necessary.Assist in the management of all aspects of the project to agreed-upon customer requirements and ensuring all product/technical, quality and business targets are met
Client’s projects
R&D projects (i.e Horizon 2020)
Carry out daily project related activities including software configuration, maintenance of project plans, and coordination with teams across the business.
Achieving project deliverables and compliance with contract requirements
Identifying, analyzing, and addressing project risks and business outcomes, with the regular sharing of lessons learned.
Establish and maintain weekly reporting, by setting up regular internal and external team meetings, capturing minutes, agreed actions, updating teams and senior management
Building strong relationships with customers and stakeholders.
Provide support in other internal tasks such as reporting, internal workshops, etc.
Bachelor's or Master’s degree (B. S., M.S.) in Energy Markets/Engineering/Sustainability or relevant field
Knowledge in Project Management
Be comfortable using the Atlassian Suite of applications (Confluence, Jira)
Have strong problem-solving skills and be able to think outside the box
Customer-oriented, with excellent organization and strong communication skills.
Very fluent in English
Fluent in other European languages (German, French, Dutch, etc)
Master's degree related to renewable energy.
Knowledge of agile/scrum process and principles.
Study aid amount
An extremely steep learning curve in a fast-paced high-tech B2B Company
International team with 12+ different nationalities and a ‘global citizen mindset
An exciting and positive work environment where you are valued
An entrepreneurial environment where innovation is encouraged and nurtured
Hybrid and flexible working environment
Free coffee, tea, snacks, and fresh organic fruit
Sports and wellness package (includes monthly massage) or Ticket Restaurant
Company-sponsored team fun events every quarter and other cool after-work activities
Referral bonus for new hirings
Phone/Google Meet interview with HR
Google Meet interview with our Service Delivery Lead
We don’t offer just a “job”. It’s about building cool stuff that matters, together with a great team.
If you see yourself working with us and can meet the key requirements, send your CV to join FlexiDAO to careers@flexidao.com
Flexidao offers an advanced data, software, and advisory solution to the electricity market. This enables customers to navigate the complexity of an ever-evolving clean energy market, assessing climate-related risks and pursuing carbon-aware procurement strategies.
Flexidao is headquartered in Amsterdam and has data access capabilities spanning across Europe, the US and the APAC region.
Our mission is to provide the data, digital tools, and expertise so organizations can measure, manage and work to eliminate their energy-related emissions.
Thanks to our international partnerships with leading companies and other kinds of organizations such as Google, Microsoft, and Vodafone, but also the United Nations, among others, we are a strong voice in the energy and sustainability ecosystem.